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Service delivery policy

Last updated 8 October 2026

The Business AI Audit is an online service. Nothing is shipped.

How the service is delivered

  • The Business AI Audit is a 45 minutes video call.
  • After you pay, we email you within one working day to agree a time, and send the meeting link.
  • You receive a written summary by email, a written summary within two working days, after the call.

Physical delivery

There are no physical goods, so there is no shipping and no shipping charge. The service is available to businesses anywhere that can join an online call.

If something goes wrong

If you have not heard from us within one working day of paying, write to [email protected] with your payment ID. See also our cancellation and refund policy.